We’re making it simple for people to pay for and use transport on
their terms

And at the same time materially increase operator patronage and margins, whilst reducing payment and ticketing costs by 40% or more

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A true account-based solution

For modern cities to thrive, we need accessible transport that makes it easier for people to move from one place to another. But outdated hardware and systems are holding operators back from delivering the kind of seamless experience that today’s travellers expect. That’s why tikpay isn’t another transaction platform; it’s a native account-based enabler of seamless fare payments, however, whenever and wherever travellers choose to pay.

Next generation ticketing

Assisted travel

Pay Now with a driver or assisted ticket purchase

Unassisted travel

Pay Later with an unassisted ticketing

Pre-purchased travel

Pay Before for a school pass, weekly or multi-trip ticket

How it works

We’ve re-imagined mobility, making it easier for people to move through cities and connect with communities.

Transaction
Management
Fare
Determination
Customer
Account
Payment
Orchestration
Revenue
Apportionment
Payment
Schemes
Purchases
Taps
Trips

Terminal device software

Accepts taps (on & off) from travellers, checks if the card is on the deny or decline lists, allows or blocks the traveller, and then sends the tap and trip metadata to the tikpay back-office.

Fare determination

Matches taps to create trips, determines the nominal trip fare, applies any concessions, discounts or caps, and then aggregates those trips into a single payment.

Transaction management

Secures credential data, checks credentials against lists (e.g. lost/stolen, insufficient funds, low balance or expired product) and manages risk by creating a score for every transaction.

Payment orchestration

Orchestrates payment authorisations and clearings (taking risk and rules into consideration), reconciles payment settlements, and optimises debt recovery.

Customer account

Captures credentials and funding sources, stores trip and purchase information, records concessions, discounts and groups, and keeps customers updated with messages and alerts.

Revenue apportionment

Determines revenue share for each operator where multiple operators are used, updates the account ledger, and orchestrates settlement payments at an agreed frequency.

Implementing tikpay's contactless payment solution on Magnetic Island has been a game-changer for our passengers and our operations. With travellers quickly embracing tap-on/tap-off since launch, it's clear this is what people want – a simple, seamless way to get around. We're proud to be leading the way in modern public transport ticketing for regional Queensland.

John O'Brien
General Manager - North Queensland - Kinetic

We are proud to be working with innovative Australian start-ups, tikpay and TransportMe, to provide giant leaps in convenience and world-class payment options to our customers. Get on board and try it out!

Sam Lucas
Managing Director - Warrnambool Bus Lines

Launching unassisted Tap On in the Whitsundays has been a huge step forward for Whitsunday Transit. The rollout has been smooth and efficient, delivering seamless, offline-ready payments that remove friction from daily operations. It’s made boarding faster and easier for our team, while giving visitors an effortless way to travel—exactly what you’d expect in a destination where getting around should feel easy

Joanne Butler
Business Support Officer- Whitsunday Transit

Latest resources

Unlock a simplified way to pay for transport

As we introduce tikpay to new operators, we're onboarding limited partners at a time. If you're curious about how tikpay could work for you, or you’d like to know more about supporting our growth, reach out to start the conversation.

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