tikpay in collaboration with Warrnambool Bus Lines is making transit ticketing and payments seamless.
3 SEPTEMBER 2024 — WARRNAMBOOL, AUSTRALIA - tikpay in collaboration with Warrnambool Bus Lines is making transit ticketing and payments seamless. Travellers can tap-to-travel on a Transit South West bus with a payment card or digital wallet, enabling them to quickly board the bus and be charged the best fare for their daily travel. Unassisted tap-to-travel, assisted ticket purchase and cash is now available on 27 buses across Transit South West and inter-town Warrnambool Bus Lines' services.
With unassisted tap-to-travel, travellers can now tap on with their Visa or Mastercard credit, debit, or prepaid card on the card reader and take their seat. When disembarking, they simply tap off and the fare is automatically calculated and charged at the end of the day based on their actual travel. Melbourne-based tikpay and Warrnambool Bus Lines partnered with Australian company TransportMe for the driver console, Westpac as the merchant banker and Visa / Cybersource as the payment gateway to make seamless payments a reality for Warrnambool public transport users.
Warrnambool Bus Lines’ Managing Director, Sam Lucas says, “We are proud to be working with innovative Australian start-ups, tikpay and TransportMe, to provide giant leaps in convenience and world-class payment options to our customers. Get on board and try it out!”.
What tap-to-travel delivers for travellers is convenience, flexibility and choice as to how they use the bus in Warrnambool. Travellers can now tap on with their Visa or Mastercard credit, debit, or prepaid card on the card reader and take their seat. When disembarking, they simply tap off and the fare is automatically calculated and charged at the end of the day based on their actual travel. Registered students and other concession card holders can use an existing payment card to tap on and off whilst still receiving concession fares, with traditional ticket purchases using card or cash from the driver remaining an option.
Westpac Head of Merchant Payments, Joel Lenhardt, said: “We're excited to help provide Warrnambool residents a simpler and more convenient way to pay on public transport and to support regional cities with this transformation into tap-to-travel.”
By bringing this convenience to travellers to be able to pay how and when they prefer, Warrnambool Bus Lines has delivered faster, simpler boarding which aids in encouraging tourists and the local community alike to utilise public transport.
ENDS
About Warrnambool Bus Lines
As a fourth-generation family business, we are proud of our industry leading experience in providing public transport, school and charter services to regional communities.
Our quality assurance systems, customer service, local procurement and service innovation experience demonstrates our commitment to delivering high quality transportation services. We maintain a fleet of modern, comfortable and accessible vehicles as well as a highly trained, experienced and friendly workforce.
Stephen Lucas has kept the group at the forefront of the Industry and led our expansion for over 45 years as Managing Director and now Chairman of the group of companies.
Returning to the business in 2005, Sam Lucas has been the Managing Director since 2010 and has overseen the strategic growth of the group, as well as spearheading our transition to low and zero emission fleet acquisition.
For media inquiries, please contact:
admin@warbus.com.au
About tikpay
tikpay is a modern cloud-native, API-first, true account-based solution that delivers a next-generation ticketing and payment back office for transport operators and authorities - including features such as seamless payments, concession accounts and multi-operator products - whilst leveraging commodity components to reduce deployment costs, timeframes and risks significantly.
Our mission is to enable travellers to pay for transport, however, whenever, wherever – easily. We grow revenues, lower costs, enable operator collaboration and delight travellers – reducing friction in transport payments. Visit tikpay - Intelligent ticketing for the future of transport | tikpay
For media inquiries, please contact:
Belinda Ralston
Chief Product Officer
belinda@tikpay.com
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