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We’ve been flying everywhere, moving fast, and keeping ahead of the curve — and this release reflects that momentum
Drivers can now register concession cards directly, making it simple for travellers to tap on at concession rates.
Steps for drivers:
Once registered, the traveller can continue to tap on with their payment card and enjoy concession fares.
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Travellers can now select their destination zone before tapping, giving another option for calculating fares.
We’ve made several updates to improve reliability and the driver experience:
A new daily report shows the total amount that should settle, making reconciliation simpler.
We have made some improvements to the Settlement Transaction report:
* Terminal ID (TID) included in the table
* Filter by Terminal ID
* Drill down into each transaction to view the traveller’s account
* Refunds now displayed as negative values for clarity
* Settlement totals now correctly include refunds
New screen to visualise how fares are configured in the system.
A new screen displays vehicle data. Multiple devices can now be assigned to a single vehicle, allowing them to share telematics data.
The traveller portal now has the language pack added, so users can switch between English, Spanish and German.
We’re officially SOC 2 certified!
SOC 2 is a compliance and security framework that helps organisations manage and protect customer data.
As part of this certification, we’ve strengthened our policies, processes, and risk assessments — and added extra monitoring and alerts across our systems.
As we introduce tikpay to new operators, we're onboarding limited partners at a time. If you're curious about how tikpay could work for you, or you’d like to know more about supporting our growth, reach out to start the conversation.
tikpay acknowledges the traditional custodians of the land on which we live, learn, and work. We pay respect to their Elders past and present, and to all Aboriginal and Torres Strait Islander peoples. We celebrate the creativity and innovation of the world's oldest living culture.
